The agent you purchased your property insurance from is the representative of your insurance agency. That agent is important to you now. You will also likely hear from an insurance adjuster who will be assigned to your claim. The adjuster should work with us at Tri-County to pre-approve and pay for the remediation based upon your policy coverage limits. In addition, you may be involved with a mortgage company which can assist in getting the property restored to its pre-loss condition. Tri-County All Restorations, your restoration contractor, is retained by you and will work with all parties to restore your property.